Recording events and incidents
An important aspect of people management is the ability to put together accurate records of important events and incidents. The reasons for written records are threefold: 1. Retrievable evidence of certain information - eg pay office records. 2. Retrievable evidence of what was communicated at a particular time - eg contract of employment clauses. 3. Retrievable evidence of what happened on a particular occasion - eg warning about possible termination of employment.
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